Mercedes-Benz Philippines

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Mercedes-Benz Sales Survey

To help us support you better, Please take a few moments to tell us more about yourself and your Sales experience. Your responses are strictly confidential and will be used solely for research purposes.

Thank you in advance for answering the following questions.

Note that fields marked * are mandatory.

First name *

Last name *

Address *

E-mail *

Mobile No *

Mercedes-Benz Dealer *

Overall, how satisfied are you with your new vehicle buying experience at this dealership? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

How satisfied are you with the overall neatness and cleanliness of this dealership? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Overall, how satisfied are you with the sales staff? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

How satisfied are you with the sincerity of the sales staff? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Your vehicle delivery experience? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Cleanliness of the vehicle at delivery? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Working order of vehicle at delivery? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Would you recommend this dealership to a friend or relative? *
Definitely
Probably
Don't Know
Probably Not
Definitely Not

Sales Person: Ability to listen, understand and answer your questions? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Sales Person: Knowledge of the product features and benefits? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

If you contacted this dealership by phone, how satisfied are you with the professionalism of the way the call was handled? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

If the salesperson handled the financing for your new vehicle, how satisfied are you with the arrangements? *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

If you took a demonstration drive at this dealership, how satisfied are you with that experience?  *
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Did someone demonstate how to operate the features and controls? *
Yes
No

Were you contacted by a representative from the dealership following delivery? *
Yes
No

Did you have any concerns regarding your sales experience that you brought to the attention of the dealership? *
Yes
No

If yes, how satisfied are you with the dealership's resolution of your concerns?
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Dissatisfied
Dissatisfied

Subscribe to our online newsletter? *
Yes
No